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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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FW A

August 13, 2024

5  out of  5
rating by FW A
"It has been an absolute pleasure to work with Anna. She has been thorough, timely, and an extremely pleasant person to work with. Her boss is very fortunate to have someone so competent. 5 out of 5 stars for sure!!!"
We responded:
"Thanks a lot for the awesome review! I'm really happy to hear that Anna has been thorough, timely, and pleasant to work with. She's definitely a valuable part of our team. If you need anything else, feel free to reach out anytime! - John Servider - State Farm Insurance Agent, Watertown, NY"
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Jeannie Atkinson

May 30, 2024

5  out of  5
rating by Jeannie Atkinson
"John and company are so easy to work with. They have been able to explain and answer any questions I have had! Today, I spoke with Anna, and she helped and answered, every question I had, and there were several."
We responded:
"Thank you for your review, Jeannie! I'm so happy that my team and I have been able to make things easy for you and it's great that Anna could assist you with all your questions today. If you have any more questions or need further assistance, we are here for you. - John Servider - State Farm Insurance Agent, Watertown, NY"
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Lindsey Henry

May 23, 2024

5  out of  5
rating by Lindsey Henry
"I called go today with issues with my issuance and I had the best help. I totally would recommend then 100%. The girl I talked to named Anna. She was absolutely great. Thank you for your help."
We responded:
"Lindsey, thank you for sharing your experience with our office. I am happy Anna provided you with great help for your insurance issues! If you ever need assistance in the future, feel free to reach out to our office. Thank you for choosing John Servider - State Farm Insurance Agent, Watertown, NY!"
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Brittany Boyer

May 14, 2024

5  out of  5
rating by Brittany Boyer
"John always has an amazing personality to work with and does such a good job at exploring every option possible to find you the best deal possible while making sure you get exactly what coverage you want and need. I had searched for the best home and car bundle for months and he was able to beat all the other quotes within a few days time and did an excellent job at explaining every detail so the policy was customized to exactly what I wanted!"
We responded:
"Brittany, I'm glad we were able to get you a home and car insurance bundle! Thank you for recognizing our dedication to explaining every detail. For any future insurance needs, feel free to reach out! - John Servider - State Farm Insurance Agent, Watertown, NY"
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Danielle Kealy

May 11, 2024

5  out of  5
rating by Danielle Kealy
"John is always informative and quick to respond. Thanks so much for your help!"
We responded:
"Danielle, your review means a lot to us! I'm pleased to hear that you find my responses informative and quick. Providing excellent service is my priority, and I'm grateful for your positive feedback. Feel free to reach out for any insurance assistance you may need in the future! - John Servider - State Farm Insurance Agent, Watertown, NY"
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Daniele Stevens

March 8, 2024

5  out of  5
rating by Daniele Stevens
"All the employees are great here! Especially Ashlee, very knowledgeable and wonderful customer service skills."
We responded:
"Your glowing review made our day, Daniele! Thank you for your kind feedback on Ashlee's service. Our team, along with Ashlee, are dedicated to providing amazing service to all our customers. We look forward to assisting you with your insurance needs in the future! - John Servider - State Farm Insurance Agent, Watertown, NY"
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Amanda Woods

March 7, 2024

5  out of  5
rating by Amanda Woods
"Great employees - highly recommend working with Ashlee Delp, she is absolutely wonderful and so helpful! 10/10!"
We responded:
"Hi Amanda, thank you for your glowing review! We are thrilled to hear that Ashlee provided you with wonderful and helpful service. We appreciate your recommendation and are grateful for your kind words. Thank you for choosing John Servider - State Farm Insurance Agent in Watertown, NY."
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Vickie Rounds

March 7, 2024

5  out of  5
rating by Vickie Rounds
"Anna was very helpful courteous and got back to me in a timely manner"
We responded:
"Hi Vickie, we are thrilled to hear that Anna provided you with amazing communication and courteous service. Thank you for recognizing her prompt and efficient assistance. We appreciate your kind words and look forward to continuing to provide you with great customer service. - John Servider, State Farm Insurance Agent, Watertown, NY"
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Heavenly Brown

January 3, 2024

5  out of  5
rating by Heavenly Brown
"I love the employees there they are very helpful and very kind"
We responded:
"Heavenly, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
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Max Granger

November 30, 2023

5  out of  5
rating by Max Granger
"Hey y’all recent add on to the State Farm Family! I’ve been hunting around trying to find the best deal on insurance. I just moved to the area and was needing renters insurance in a jiffy and they were able to hook me up! I worked with Carly and she even was able to cut me a deal and bundle my car insurance at a cheaper rate. It’s been a fantastic help while I’ve been struggling with constant health problems. I honestly couldn’t recommend anyone better to help you. Carly is your go to agent!"
We responded:
"Thank you, Max, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Carly, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Stuart Graham

November 29, 2023

5  out of  5
rating by Stuart Graham
"John gave us GREAT service when we needed it. He helped us with a roadside assistance problem, and has always followed up with me personally with other questions or concerns we have had. Thanks again for your professionalism John. He is truly an asset to your company."
We responded:
"Thank you, Stuart! It was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Nate K

November 6, 2023

5  out of  5
rating by Nate K
"I recently switched from Geico looking for a cheaper home insurance rate; the team here knew my needs and did everything they could to get me the coverage and rate that I needed. Carly was great; she did an amazing job at walking me through the policy, rate, billing, and all of the dozens of other questions I had. 10/10 service. Heavily recommend any military folks moving into the area to give Carly a ring."
We responded:
"Thank you for the review, Nate! We are happy to hear that Carly was able to help you with your homeowners insurance. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Ariana Smiley

November 2, 2023

5  out of  5
rating by Ariana Smiley
"State Farm is an amazing first time experience with insurance. Ashlee was very patient and helpful in finding the right insurance for me and i haven't had any problems when finding help in stressful situations they are always quick and cooperative!"
We responded:
"Ariana, thank you for the wonderful review. We appreciate you taking the time to leave a shoutout for Ashlee and our Watertown State Farm office. If you have any further questions or require assistance, please don't hesitate to reach out. Your satisfaction is our top priority, and we look forward to assisting you in the future. Have a wonderful day!"
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Fancypanci

October 26, 2023

5  out of  5
rating by Fancypanci
"Honestly this is probably one of the best teams I’ve worked with. The team was incredibly helpful and guided me through every step of the insurance process. Carly took the time to understand my specific needs and provided me with a comprehensive policy that gave me and my family peace of mind."
We responded:
"Thank you for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Carly, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Kelli B

October 13, 2023

5  out of  5
rating by Kelli B
"Anna & John listened and understood some concerns we were having. Anna worked diligently with State Farm trying to fix the problem."
We responded:
"We love seeing reviews like this, Kelli! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Anthony Pagley

October 12, 2023

5  out of  5
rating by Anthony Pagley
"I had the pleasure of speaking to Ashlee Delp while going over my policy and my coverage she was clear and very knowledgeable on my policy and made me fully understand what I was getting out of my policy I highly recommend working with her and the Watertown State Farm team! Thanks Ashlee"
We responded:
"Anthony, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Nicole Gallow

October 12, 2023

5  out of  5
rating by Nicole Gallow
"The Copenhagen Booster Club would like to send out a Huge Thank You to John Sevider and his State Farm Team for helping us with a Labor Day Weekend Soccer Tournament & our Pink Week with Donations of waters amongst other things for our kids . It is Greatly Appreciated and we look forward to the opportunity to work with you again in the future."
We responded:
"Nicole, Thank you so much for your kind words and for allowing us to be a part of The Copenhagen Booster Club's Labor Day Weekend Soccer Tournament and Pink Week. We're delighted to have supported your cause and look forward to working together again in the future."
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Lacy Gadwell

October 12, 2023

5  out of  5
rating by Lacy Gadwell
"Friendly and professional staff that went above and beyond to assist with my insurance needs! Ashlee was very knowledgeable when discussing my policy and coverage questions."
We responded:
"Lacy, thank you for sharing your experience with Ashlee and our Watertown State Farm office! It makes us happy to hear she was able to assist you with your insurance policy and coverage needs!"
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Natalie MacDonald

September 21, 2023

5  out of  5
rating by Natalie MacDonald
"Carly is AMAZING!!!! She is so helpful and knowledgeable and I always have a great experience at the Watertown State Farm office. Highly recommend!!"
We responded:
"Natalie, thank you for your high praise of Carly's exceptional assistance and the positive experiences you've had at our Watertown State Farm agency. We appreciate your recommendation!"
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Sydney Ryckaert-Jensen

September 21, 2023

5  out of  5
rating by Sydney Ryckaert-Jensen
"John & his team, Carly specifically, are so kind & courteous with every visit and phone call! One of my favorite errands to run is stopping by State Farm!"
We responded:
"Thank you, Syd, for your appreciation of our team, especially Carly. We take pride in delivering excellent service and look forward to assisting you with your insurance needs whenever you visit."
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joey sieredzinski

May 9, 2023

5  out of  5
rating by joey sieredzinski
"Jessica provided fast & professional service!"
We responded:
"Joey, thank you! We appreciate your trust in us to take care of your insurance policies."
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Leslie Hockey

April 3, 2023

5  out of  5
rating by Leslie Hockey
"Lucy is always a great help! Very knowledgeable and friendly, I get the right answer the first time and my requests are always completed without having to follow up."
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Barbara Norton

March 22, 2023

5  out of  5
rating by Barbara Norton
"We have been State Farm customers for over 40 years, moving around the US frequently, causing us to change our policies with each move to another State Farm agent. With this recent move back to New York state, again having to transfer all our policies, we found the contact at the State Farm agency we found to be far the most helpful of ALL our interactions. Lucy went above and beyond to ensure our transfers went as smooth as possible all the while keeping us updated with the status of the changes. This is no easy task as we have several policies. When needed, and without us having to ask, Lucy would contact the 'home' office asking for updates. In our opinion Lucy is a true asset to State Farm all the while being friendly, concerned of our needs, and professional."
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Jennifer Ellasces-Rambone

February 23, 2023

5  out of  5
rating by Jennifer Ellasces-Rambone
"Lucy Esposito is AMAZING!! She recalled that my last name was an issue when registering a vehicle, so she took the time to make sure it was just right when I purchased a new vehicle and needed to insure it. I love State Farm, and I am so grateful for the wonderful staff, like Lucy. Thank you for always being the best at what you do!! Everyone at the John Servider State Farm office is top notch. Their customer service, attention to detail, and knowledge is unparalleled."
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Lori-Ann Barbieri

February 2, 2023

5  out of  5
rating by Lori-Ann Barbieri
"John is a great agent! He will make sure that you get the right insurance coverage for your needs. He made sure that what I needed also fit in my budget, which was really important to me."