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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Natalie MacDonald

September 21, 2023

5  out of  5 rating by Natalie MacDonald
"Carly is AMAZING!!!! She is so helpful and knowledgeable and I always have a great experience at the Watertown State Farm office. Highly recommend!!"

Syd Ryckaert

September 21, 2023

5  out of  5 rating by Syd Ryckaert
"John & his team, Carly specifically, are so kind & courteous with every visit and phone call! One of my favorite errands to run is stopping by State Farm!"

joey sieredzinski

May 9, 2023

5  out of  5 rating by joey sieredzinski
"Jessica provided fast & professional service!"

Leslie Hockey

April 3, 2023

5  out of  5 rating by Leslie Hockey
"Lucy is always a great help! Very knowledgeable and friendly, I get the right answer the first time and my requests are always completed without having to follow up."

Barbara Norton

March 22, 2023

5  out of  5 rating by Barbara Norton
"We have been State Farm customers for over 40 years, moving around the US frequently, causing us to change our policies with each move to another State Farm agent. With this recent move back to New York state, again having to transfer all our policies, we found the contact at the State Farm agency we found to be far the most helpful of ALL our interactions. Lucy went above and beyond to ensure our transfers went as smooth as possible all the while keeping us updated with the status of the changes. This is no easy task as we have several policies. When needed, and without us having to ask, Lucy would contact the 'home' office asking for updates. In our opinion Lucy is a true asset to State Farm all the while being friendly, concerned of our needs, and professional."

Jennifer Ellasces-Rambone

February 23, 2023

5  out of  5 rating by Jennifer Ellasces-Rambone
"Lucy Esposito is AMAZING!! She recalled that my last name was an issue when registering a vehicle, so she took the time to make sure it was just right when I purchased a new vehicle and needed to insure it. I love State Farm, and I am so grateful for the wonderful staff, like Lucy. Thank you for always being the best at what you do!! Everyone at the John Servider State Farm office is top notch. Their customer service, attention to detail, and knowledge is unparalleled."

Lori-Ann Barbieri

February 2, 2023

5  out of  5 rating by Lori-Ann Barbieri
"John is a great agent! He will make sure that you get the right insurance coverage for your needs. He made sure that what I needed also fit in my budget, which was really important to me."

Francis Castro

December 21, 2022

5  out of  5 rating by Francis Castro
"Actually review is 100,000,000 Stars. Lucy is only reason I have not switch to a local agent. By far the best customer service out there. I highly recommend this agency just because of her."

FP Frank

November 29, 2022

5  out of  5 rating by FP Frank
"Very happy to write this 5-star review. I came in with my mother today to explore changing her auto and homeowner's insurance, and we left wondering why we had not done so sooner. My mother got significantly better coverage at a much, much lower rate from a company known for its customer service. And speaking of customer service, working with BETH was a pleasure. She made us feel at home, and she took care of us quickly and professionally, both during the meeting and afterwards when we called back to confirm the switch. Highly recommended."

Cindy Hutchins

November 9, 2022

5  out of  5 rating by Cindy Hutchins
"Lucy was very professional, knowledgeable and personable with helping me ensure that I was getting the best rates possible. Would definitely recommend her services to everyone."

Lawrence Woodrow

November 1, 2022

5  out of  5 rating by Lawrence Woodrow
"Lucy is the best, always available for my needs ! She should have 100 star ranking ."

Maureen Mcguire

September 28, 2022

5  out of  5 rating by Maureen Mcguire
"Excellent service"


September 13, 2022

5  out of  5 rating by Draconis
"Beth is a super sweet and friendly lady is always a pleasure to speak with her!!!"

Caryl Cousins

August 1, 2022

5  out of  5 rating by Caryl Cousins
"If you are shopping for a better rate and MUCH BETTER insurance go here! What a great experience, I could not be more happy unless my insurance was free! The office is clean and it's in a great location for my needs vs an online only company I've been dealing with. The rate they gave me was unmatched. John was on point, left no stone unturned finding me the best rate and is very knowledgeable in the insurance business. He worked through my needs and showed every interest in getting me all possible ways to get me the discounts available for my policy and even suggested ways I was not already taking advantage of. This location has friendly staff that work well together and all have your back from the minute you walk in the door. Just go!"

Juan Diego Aburto

July 13, 2022

5  out of  5 rating by Juan Diego Aburto
"(Translated by Google) Thanks to Estey farm for your service, your staff is very friendly, I am calm with your service (Original) Gracias a Estey farm por su servicio su personal muy amable estoy tranquilo con su servicio"

Micki Allyn

June 27, 2022

5  out of  5 rating by Micki Allyn
"Lucy helped me out with some technical issues I was having. She couldn't have been more pleasant or helpful."

Kelly Shaw

June 4, 2022

5  out of  5 rating by Kelly Shaw
"I have been a state farm customer for over 20 years. I really appreciate the time Beth takes to explain all my policies to me. I can tell she really cares about making sure my family and I are covered. I really appreciate all of the people in this office!"

Tera Brockway

June 2, 2022

5  out of  5 rating by Tera Brockway
"It has been a long time since we had local insurance and I am always so glad we called this office. Lucy always remembers who I am when I call or pop in, any other staff has also been so amazing and helpful too. Plus our rates are better than anyone else could give which is of course, a huge bonus. We tell everyone how amazing it has been working with this office. We have never had to file a claim so I can't speak about that, but otherwise I am really happy with everything here."

Samantha Westmoreland

May 2, 2022

5  out of  5 rating by Samantha Westmoreland
"My experience with the John Servider State Farm office has been amazing. Beth has gone above and beyond to help me from the very start. I actually called them meaning to call a different State Farm provider that I was unable to get a hold of. I needed an insurance binder right away so that I could drive my new Jeep home that day and it was nearing the end of the business day. I didn't know what to do, but Beth talked me through my options and set me up with an account and sent me the information I needed to be able to drive my Jeep home that day. She has provided me the same customer service and care as I have switched to using State Farm for homeowner's insurance as well. I've had insurance coverage elsewhere and I've never received the customer service from any of those companies that I do here. I truly feel that they are there for me and they are happy to help. I recommend them 100%!!!"


April 27, 2022

5  out of  5 rating by LUANN HUNT
"I have managed my policies with Lucy for a long time. She is always very helpful, knowledgeable and of course friendly. I would not take my insurance anywhere else. They have been above and beyond helpful with all the situations that have been presented to them. Great job State Farm and Lucy!"

Danielle Pinsonneault

April 22, 2022

5  out of  5 rating by Danielle Pinsonneault
"John has been wonderful to work with! Knowledgeable, very responsive and saved my family and I money. Couldn’t have asked for a better experience with home and auto insurance"

Becky Reynolds

March 17, 2022

5  out of  5 rating by Becky Reynolds
"StateFarm on Washington Street were friendly, efficient and remarkably fast on our quote. We were also so pleased with the pricing that we didn’t hesitate to get their policy! I’m glad that We took the time to check them out as you should too! You won’t regret it!!!!"


February 2, 2022

5  out of  5 rating by Lou
"The Team is top notch. There are no "cookie cutter" policies found here. John and the team know who I am and what my family needs in the event something should go wrong. Its nice knowing that I'm not just a policy holder, but more like a friend."

Heather Saumier

January 5, 2022

5  out of  5 rating by Heather Saumier
"Lucy was so awesome!"

Aimee King

November 8, 2021

5  out of  5 rating by Aimee King
"John is ABSOLUTELY amazing. He knew exactly that to do with our complicated multiple house/ car situation. He was very efficient and professional. John made the entire process seamless for us. Thank you so much!!"